Turkish Standards Institute (TSE) experts made a monitoring audit in Melikgazi Municipality and informed the unit managers about the quality management system.
Saying that such works increase efficiency and effectiveness in service, Deputy Mayor of Melikgazi Municipality Ahmet Yalçın said, “TSE EN ISO 9001: 2015 Quality Management System is implemented in our municipality. Today, we hold the annual inspection meeting held by TSE with our unit managers. TSE examines on site the implementations in our municipality once a year.
Recording each of our work systematically, regularly and sequentially, we try to carry out in accordance with the principles of follow-up and evaluation. It identifies the deficiencies in the applications made as a neutral eye as minor and major. Minor deficiencies are identified and corrected in the next year. Even if there are major deficiencies, it is urgently requested to fix them. Our practices and works are in a standard, especially open to internal and external audit, transparent and everything is recorded. TSE makes these determinations equitably, which increases our service quality. Turn into an institution, it is very important that business and transactions are always in harmony with a standard. I would like to thank our TSE employees for their work.” said